Support
BitsWeave · Last updated August 24, 2026
We help with accounts, the web app, and the MCP connector that AI tools use to read and write BitsWeave context.
Write to [email protected]. We read this address for product and connector questions.
Include:
- the email on your BitsWeave account
- your organization name
- what you tried, and what you expected
- the time of the problem (with time zone)
- for MCP issues: the host (Claude, Codex, Cursor, or other) and the tool name
Documentation
Start with the docs, including how to connect agents: Connect your agents. The full docs index is at /docs.
Security
Report a security issue to [email protected] with the subject line “Security”. Do not include secrets in a public ticket or chat.